Our Story
Mission
Values
Our Story
Mission
Safe
All staff work from an electronic portal. All staff mandatory training, such First Aid, Care Certificate and Medication Training, and are encouraged to complete Level 1,2,3 and higher. Pride community Care Ltd support all staff with online e-learning and classroom-based learning by an accredited trainer.
Staff receive regular appraisals, supervision and staff meetings. Pride Community Care Ltd has strong recruitment procedures in place and carries out all relevant checks. All staff are chosen with the utmost care. Pride Community Care Ltd regularly update SkillsForCare. Staff are equipped with PPE. All staff are kept updated with current information and legislation and training around Infection Prevention and Control and minimising infection and risks.
Pride Community Care Ltd is registered to ICO and have relevant and up to date insurance, in line with contracts.
Effective
Pride Community Care Ltd work from an electronic portal, meeting GDPR (2018). Care plans and risks assessments are managed through this and assessed daily. Individuals consent for support and capacity is assessed daily. Consent is in line with legislation and guidance. Pride Community Care Ltd promote healthy relationships with family, friends and Community Mental Health Team and other Professionals. Compliments and complaints procedures are available to all.
Responsive
Staff had received equality and diversity training. Equality is about championing the human rights of individuals or groups of individuals, by embracing their specific protected characteristics and diversity related to accepting, respecting and valuing people’s individual differences. All individuals are supported in response to people’s individual needs, routines and aspirations.
Well-led
Pride Community Care Ltd promote a clear vision and approach, to deliver high-quality care and support which achieved positive outcomes for people. Management are approachable and have an open door policy. We work as a team to support and those who use the service are promoted to get involved. We are an equal opportunity employer. Pride Community Care Ltd have clear policies and procedures for all to adhere to and are regularly updated in line with legislation and company ethos. Management are complaint with the NHS Data Protection Toolkit and update annually.
Caring
Staff are kind, respectful and compassionate, have time to listen and support individuals to make positive choices, to live independently. Staff empower individuals to be independent. We are open and honest in our approach and it is of up most importance to keep individuals
Values
At Pride Community Care, we are driven by our core values to provide high-quality care for all individuals living in their own homes within the community. Our mission is centered around ensuring that you receive exceptional care that supports your independence and enhances your well-being.
Compassion is at the heart of everything we do. We understand the importance of empathetic and nurturing care, and our dedicated team of caregivers is committed to treating you with kindness, dignity, and respect. We genuinely care about your comfort and happiness.
We believe that everyone deserves access to top-notch care. Our services are designed to be inclusive and tailored to your unique needs and preferences. Whether you require assistance with daily activities, medication management, or specialized care, we are here to provide comprehensive support that is sensitive to your individual circumstances.
Quality is of utmost importance to us. We are dedicated to delivering care that exceeds expectations. Our caregivers undergo rigorous training and adhere to the highest standards to ensure that you receive the best possible care. Your well-being and safety are our top priorities.
Safe
All staff work from an electronic portal. All staff mandatory training, such First Aid, Care Certificate and Medication Training, and are encouraged to complete Level 1,2,3 and higher. Pride community Care Ltd support all staff with online e-learning and classroom-based learning by an accredited trainer. Staff receive regular appraisals, supervision and staff meetings. Pride Community Care Ltd has strong recruitment procedures in place and carries out all relevant checks. All staff are chosen with the utmost care. Pride Community Care Ltd regularly update SkillsForCare. Staff are equipped with PPE. All staff are kept updated with current information and legislation and training around Infection Prevention and Control and minimising infection and risks. Pride Community Care Ltd is registered to ICO and have relevant and up to date insurance, in line with contracts.
Holistic
We take a comprehensive approach to mental health, recognizing that factors such as physical health, lifestyle, and social support play vital roles.
Privacy
Your privacy is paramount to us. We maintain strict confidentiality standards, ensuring that your personal information and therapy sessions remain private and secure.
Expertise
Our mental health practitioners possess the knowledge and qualifications necessary to provide you with expert guidance and evidence-based treatments, ensuring you receive high-quality care.
