Our team of managers and mental health support workers

With a diverse range of expertise and a shared commitment to compassionate care, our team brings a wealth of knowledge and experience to guide you through your mental health challenges. Here are some of the areas we are trained in:

Recording and reporting ➢ Infection prevention and control ➢ Oral health ➢ Assisting and moving people – overview ➢ Moving and handling objects ➢ Promote fire safety ➢ Understand medication management and healthcare tasks ➢ Health and safety awareness ➢ Lone working ➢ Food Hygiene Training ➢ Basic Life Support – Adult and pediatric – the UK Resuscitation Council guidelines ➢ Safeguarding Children ➢ Safeguarding Adults ➢ Understand the meaning of mental capacity and Liberty protection safeguards in relation to how care is provided ➢ Specific conditions overview -Awareness of mental health, dementia and learning disability ➢ Food hygiene ➢ Fluids, hydration and nutrition ➢ Privacy and Dignity ➢ Positive behavior support and non -restrictive practice ➢ Communication ➢ Person centered care (Work in a person -centered way) ➢ Equality and Diversity ➢ Deal with Comments and complaints ➢ Duty of Care ➢ CQC inspection awareness ➢ The 7 Standards and codes of conduct and practice that relate to their role ➢ Handling Information ➢ Manage stress

Recording and reporting ➢ Infection prevention and control ➢ Oral health ➢ Assisting and moving people – overview ➢ Moving and handling objects ➢ Promote fire safety ➢ Understand medication management and healthcare tasks ➢ Health and safety awareness ➢ Lone working ➢ Food Hygiene Training ➢ Basic Life Support – Adult and pediatric – the UK Resuscitation Council guidelines ➢ Safeguarding Children ➢ Safeguarding Adults ➢ Understand the meaning of mental capacity and Liberty protection safeguards in relation to how care is provided ➢ Specific conditions overview -Awareness of mental health, dementia and learning disability ➢ Food hygiene ➢ Fluids, hydration and nutrition ➢ Privacy and Dignity ➢ Positive behavior support and non -restrictive practice ➢ Communication ➢ Person centered care (Work in a person -centered way) ➢ Equality and Diversity ➢ Deal with Comments and complaints ➢ Duty of Care ➢ CQC inspection awareness ➢ The 7 Standards and codes of conduct and practice that relate to their role ➢ Handling Information ➢ Manage stress

Amanda

RGN, RMN, BA (Hons), Diploma in Therapeutic Counselling, RMA Manager/Director

Kathryn

BSc Psychology (Hons) and Care Certificate. Completing a Level 5 Leader in Adult Care

Becki

Care Certificate

Megan

Care Certificate

Rubina

Level 3 in Health & Social

Lisa

Level 3 in Health & Social

Jenna

Level 3 in Health & Social

Sue

Level 3 in Health & Social

Diane

Level 3 in Health & Social